If your MacBook Pro battery does not charge after 1%, you can now request a free battery replacement.
Apple announced this shortly after the release of macOS Big Sur 11.2.1, which fixed some of the most annoying bugs in Apple's operating system, especially the bug that prevented MacBook Pro batteries from charging. However, if you have a 2016/2017 MacBook Pro and it still won't charge, you can get a new battery without shelling out the big bucks.
Apple published an article on its support page acknowledging that a small number of customers are experiencing this issue.
Cupertino also published a simple guide to determine if the battery needs repair, how to update macOS, and how to identify the exact model of the laptop.
To find out if your device is eligible for a free battery replacement, check below.
Apart from your 2016 or 2017 MacBook Pro not charging above 1%, there are still a few things pointing to the fact that there may be a problem with the battery.
According to Apple, if the battery health status is listed as "Service Recommended," then it is indeed affected by a charging issue.
However, if the battery health status is showing as "normal," then your MacBook Pro may not have any battery issues that need to be addressed.
If your device has been updated to macOS Big Sur:
If your device is running macOS Catalina or earlier:
If these steps do not resolve the issue, contact Apple Apple to have the battery replaced free of charge.
But if you want a whole new Mac machine, check out our MacBook Air with M1 review.
Comments